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FEATURED CASE STUDY

 

Sunrise Medical: Making the Most of Global Sites


"A jointly staffed team of Sunrise professionals, related software partners and Integware were assembled and tasked with delivering the "One Sunrise" initiative. The result is a solution that is deployed across nine sites worldwide to address document creation, approval and file vaulting. IntegWare's experience and expertise with global manufacturers in the medical industry was key in delivering a solution that exceeded expectations and was on schedule."

Frank Clementi - Engineering Manager, Aerosol Products
- Sunrise Medical HHG, Inc.
Sunrise Medical, in partnership with IntegWare Inc., is driving changes in their engineering process that will generate substantial savings for the corporation over the next 18 months. Sunrise has design and manufacturing operations located across the globe supporting the development and production of several major product lines. This new initiative will allow Sunrise to operate in a "design anywhere, build anywhere" mode that fully capitalizes on the strengths and capabilities of each of their global sites. In addition to satisfying the financial business drivers for this change, the new infrastructure of increased collaboration in design and manufacturing will reduce engineering rework and improve efficiencies across a global supply chain.

As a leading homecare and extended care product manufacturer, Sunrise Medical is dedicated to enabling individual independence and improving the quality of life. Their wide range of products addresses the recovery, rehabilitation and respiratory needs of patients in institutional and homecare settings. Products are available through Sunrise distributors worldwide. Over the past 20 years Sunrise Medical has acquired companies from which many processes and procedures were inherited. Several different engineering change processes were identified in the United States alone. Additionally, a medley of CAD packages created difficulties in sharing part related information that had to be accessed across many global sites. In short, Sunrise was not operating as a single global company and was instead continuing to function as a conglomerate of disparate global entities. Within their localized markets and local network of suppliers, these entities produced a very competitive and high-quality product. From a Sunrise corporate perspective, however, there was room for improvement through greater collaboration between these global sites.

Sunrise Medical knew it was time to take action and launched an initiative to redefine engineering processes and data formats, into a single "One Sunrise" global Sunrise Medical product development solution. A jointly staffed team of Sunrise professionals, related software partners and Integware were assembled and tasked with delivering systems to meet these global needs. The result is a solution that is deployed across nine sites worldwide to address document creation, approval and file vaulting. The initial implementation is a worldwide document management system that will soon include standardized processes to store all product information. IntegWare embarked on an implementation of MatrixOne's eMatrix Engineering Central UI3 for Sunrise to support their new global activity. This included global document management and release, PDF Conversion, workflow, approval processes and notifications. The system also includes processes to automate reminder notifications to reviewers as well as implementing other various business rules. This will help move Sunrise toward the goal of a streamlined, common, global product design-to-delivery process. Additionally, IntegWare's experience and expertise with global manufacturers in the medical industry was key in delivering a solution that exceeded expectations and was on schedule.

The new system is currently expanding to include Engineering Change Management, Part and Configured Feature/Option BOM management and integration to Sunrise's current ERP system. This new, unified worldwide process, supported by leading edge technology, now allows Sunrise to take greater advantage of its position as a global company. Sunrise can plan manufacturing and inventory in accordance with regional needs as well as global ones and leverage design data from one continent to the next. This will generate significant savings through the elimination of redesign work and drastically improved resource and supply chain management with better access to global resources.


 
Cover Story
Global Harmonization - Motivating Change - Part Two of a Four-Part Series
Executive Briefing
A Welcome from Jim White - VP IntegWare Sales and Marketing.
Featured Case Study
Sunrise Medical - "Making the Most of Global Sites"
Technical Talk
Advantages of moving DocCentral to UI3
Hot News
IntegWare Teams with MatrixOne at Medical Manufacturing Show
Products
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